Terms of use

The terms of use apply to the legal entity operating under the Marteco Digital brand:

Company name:MARTECO DIGITAL SERVICES DOO Belgrade
Address:VOJISLAV NANOVIĆA 4D
Post and place:11107 BELGRADE
Region:City of Belgrade
Identification number:22018566
Tax number:114402453

Services and contract work

Marteco Digital Services doo provides software development services and consulting services in the field of information technologies. For each job, an individual contract is concluded with the client based on a defined offer in written form sent via email. In the event that the contract is not signed, it is necessary to accept the offer in writing via e-mail, which is considered the execution of the contract. In case there is a change in the conditions of service provision, it is necessary to confirm the same changes via email. All offer and order contracts are valid only if they are signed by the legal representative of Marteco Digital Services.

The company Marteco Digital Services sometimes realizes its services in cooperation with subcontractors, but guarantees the success of projects and contracted services independently, unless otherwise stated in the offer itself.

Each service is defined by the scope within the offer itself. In case the scope of the offer is changed, written consent of the legal representative is required.

The validity period of each individual offer is defined.

Project management and delay in service delivery

When the company Marteco Digital Services provides a more complex level of service, a project team is formed and defines the scope, duration, prerequisites and price of the service. The project manager is responsible for the implementation of the project, while it is the duty of the work orderer to ensure the prerequisites specified in the offer and to delegate a person to communicate with the work contractor.

In the event of a delay in the delivery of the service, which is conditioned by the failure to fulfill the prerequisites and activities on the basis of the work orderer, the contractor – Marteco Digital Services is not responsible for any resulting damage. In the event that the prerequisites change during the implementation of the project, the contractor has the right to charge additional costs in accordance with the estimate that he is obliged to submit to the client via email.

In the event of unforeseen events, such as force majeure, employee disputes, natural disasters, or supplier delays, each contracting party may re-determine the deadlines. If the delivery deadline is exceeded due to the fault of the contractor, the customer can cancel the order via email, with at least 21 days of extension of the deadline, if even then the service is not performed in essential parts. Cancellation of already completed partial deliveries and services is excluded.

Service price

Within each offer, the prices are expressed in euros without VAT, when invoicing, the middle NBS exchange rate on the day of invoicing is taken.

Copyright

Copyright and related rights to the agreed deliverables (programs, documentation, etc.) belong to the contractors or license producers, unless expressly transferred to the customer. The customer receives the right to use the delivered program, after payment, in an unmodified form exclusively for his own needs, for certain hardware systems and in accordance with the number of licenses obtained.

If the ordering party does not settle its obligations after two written warnings from the contractor, it will have to stop using the unpaid software/program or its part at the written request of the contractor. By participating in the creation of the ordered solutions, the client does not acquire any right over them. Violation of the copyright of the performer or producer of the license results in claims for full damages.

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